Shipping policy
Delivery Service Policy
Last updated: August 12, 2026
We encourage customers to read these details before checkout.
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Shipping origin and fulfillment
Orders ship from 929 Rocky Rd, Alamo, Nevada, 89001, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Jixero fulfills orders directly from the stated shipping origin.
Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. When an order ships, available tracking information is sent to the contact information supplied at checkout. Carrier events, severe weather, address issues, and other events outside our control can affect an estimate.
Shipping cost
Standard shipping is $8.00. Orders reaching $70.00 qualify for free shipping where that rate is available at checkout. The checkout total is the final shipping charge for the selected destination.
Shipping area
We currently describe service for United States. Customers are responsible for entering a complete and deliverable address.
Questions
Contact support@jixero.shop or 267-701-1964 with an order number if shipping assistance is needed. Jixero is located at 929 Rocky Rd, Alamo, Nevada, 89001, United States.